Privacy policy

 

We respect your right to privacy and take our responsibilities in relation to the processing of personal data seriously.

We do not collect or process personal data unnecessarily. This privacy policy (the “Policy”) sets out important information about your rights in relation to the processing of your personal data, and the basis on which any personal data we collect from you, or that you provide to us, will be processed in connection with your use of the Forth Engineering website (the “Site”).

We will collect and process the following data about you for the following purposes:

Information you give us

Your data. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise including social media.

The information required on our contact form on the site is: Identity Data: your full name, e-mail address and contact telephone number.

You may otherwise provide us with data to correspond with you, which may include, but is not limited to: your postal address, social media details and persona telephone number.

What we use your data for:

To respond to your queries and to provide you with the information you request from us in relation to our products or services.

To set up and administer your account for the services.

To provide the services and perform our obligations arising from any contracts entered into between you and us.

To manage our relationship with you, including notifying you about changes to the services, our terms of services or privacy policy.

To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about.

Where you have given us your consent to do so, to provide you with information about other goods or services we feel may interest you.

How long we keep your information

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold.

Disclosure of your information

We do not sell your personal information (or Your End Customer Data) to third parties for marketing purposes. We may disclose information to third parties if you consent to us doing so.

Accessing your personal data

You may request access at any time to a copy of the personal data we hold about you. Any such request should be submitted to us in writing and sent to.

We will need to verify your identity in such circumstances and may request more information or clarifications from you if needed to help us locate and provide you with the personal data requested. There is usually no charge applied to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your request in these circumstances.

Right to rectification and right to be forgotten

If we hold personal data concerning you which is no longer necessary for the purposes for which it was collected or if you withdraw consent for us to process your personal data, you can request the deletion of this personal data. This right, however, will not apply where we are required to process personal data in order to comply with a legal obligation or where the processing of this information is carried out for reasons of public interest in the area of public health. If the personal information we hold about you is inaccurate, you may request to have your personal information updated and corrected. To do so at any time, please contact us by email at 

Changes to this policy

Any changes made to this Policy from time to time will be published on the site.

Any material or other change to the data processing operations described in this policy which is relevant to or impacts on you or your personal data will be notified to you in advance by email. In this way, you will have an opportunity to consider the nature and impact of the change and exercise your rights under the GDPR in relation to that change (e.g., to withdraw consent or to object to the processing) as you see fit.

Questions or Complaints

Should you have any queries or complaints relating to this Privacy Policy, please contact us at:

Forth Head Office

Risehow Hydraulic Centre
Flimby
Maryport
CA15 BPA

or by email at info@forth.uk.com

Cookies

This website uses technology to collect information about the use of the website in order to improve your experience when you browse the website.

In order to collect the information, this website uses cookies. A cookie is a small file of letters and numbers that is sent to your browser and stored on the hard drive of your computer (or internet enabled device) when you visit a website.

Analytical/Performance cookies 

These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.

This Website may link through to third party websites which may also use cookies over which we have no control. We recommend that you check the relevant third party’s privacy policy for information about any cookies that may be used. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set. You can find out how to do this by clicking “help” on your browser menu.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.allaboutcookies.org/

You should note that by deleting or blocking cookies, the website may not function correctly and you may not be able to access certain areas.

This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a number of cookies (default is 4) in order to evaluate your use of the site and compile reports for us on activity on the site.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.

Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. The Google Inc registration is at http://safeharbor.export.gov/companyinfo.aspx?id=10543

Learn how to delete cookies here