Our privacy and cookies policy
We respect your right to privacy and take our responsibilities in relation to the processing of personal data seriously.
We will collect and process the following data about you for the following purposes:
Information you give us
Your data. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise including social media.
The information required on our contact form on the site is: Identity Data: your full name, e-mail address and contact telephone number.
You may otherwise provide us with data to correspond with you, which may include, but is not limited to: your postal address, social media details and persona telephone number.
What we use your data for:
To respond to your queries and to provide you with the information you request from us in relation to our products or services.
To set up and administer your account for the services.
To provide the services and perform our obligations arising from any contracts entered into between you and us.
To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about.
Where you have given us your consent to do so, to provide you with information about other goods or services we feel may interest you.
How long we keep your information
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold.
Disclosure of your information
We do not sell your personal information (or Your End Customer Data) to third parties for marketing purposes. We may disclose information to third parties if you consent to us doing so.
Accessing your personal data
You may request access at any time to a copy of the personal data we hold about you. Any such request should be submitted to us in writing and sent to.
We will need to verify your identity in such circumstances and may request more information or clarifications from you if needed to help us locate and provide you with the personal data requested. There is usually no charge applied to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your request in these circumstances.
Right to rectification and right to be forgotten
If we hold personal data concerning you which is no longer necessary for the purposes for which it was collected or if you withdraw consent for us to process your personal data, you can request the deletion of this personal data. This right, however, will not apply where we are required to process personal data in order to comply with a legal obligation or where the processing of this information is carried out for reasons of public interest in the area of public health. If the personal information we hold about you is inaccurate, you may request to have your personal information updated and corrected. To do so at any time, please contact us by email at
Changes to this policy
Any changes made to this Policy from time to time will be published on the site.
Any material or other change to the data processing operations described in this policy which is relevant to or impacts on you or your personal data will be notified to you in advance by email. In this way, you will have an opportunity to consider the nature and impact of the change and exercise your rights under the GDPR in relation to that change (e.g., to withdraw consent or to object to the processing) as you see fit.
Questions or Complaints
Forth Head Office
Risehow Hydraulic Centre
or by email at firstname.lastname@example.org
This website uses technology to collect information about the use of the website in order to improve your experience when you browse the website.
Analytical/Performance cookies – These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/
You should note that by deleting or blocking cookies, the website may not function correctly and you may not be able to access certain areas.
This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a number of cookies (default is 4) in order to evaluate your use of the site and compile reports for us on activity on the site.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP
address with any other data held by Google.
Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. The Google Inc registration is at http://safeharbor.export.gov/companyinfo.aspx?id=10543
Learn how to delete cookies here