We respect your right to privacy and take our responsibilities in relation to the processing of personal data seriously.
We will collect and process the following data about you for the following purposes:
Information you give us
Your data. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise including social media.
The information required on our contact form on the site is: Identity Data: your full name, e-mail address and contact telephone number.
You may otherwise provide us with data to correspond with you, which may include, but is not limited to: your postal address, social media details and persona telephone number.
What we use your data for:
To respond to your queries and to provide you with the information you request from us in relation to our products or services.
To set up and administer your account for the services.
To provide the services and perform our obligations arising from any contracts entered into between you and us.
To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about.
Where you have given us your consent to do so, to provide you with information about other goods or services we feel may interest you.
How long we keep your information
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold.
Disclosure of your information
We do not sell your personal information (or Your End Customer Data) to third parties for marketing purposes. We may disclose information to third parties if you consent to us doing so.
Accessing your personal data
You may request access at any time to a copy of the personal data we hold about you. Any such request should be submitted to us in writing and sent to.
We will need to verify your identity in such circumstances and may request more information or clarifications from you if needed to help us locate and provide you with the personal data requested. There is usually no charge applied to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your request in these circumstances.
Right to rectification and right to be forgotten
If we hold personal data concerning you which is no longer necessary for the purposes for which it was collected or if you withdraw consent for us to process your personal data, you can request the deletion of this personal data. This right, however, will not apply where we are required to process personal data in order to comply with a legal obligation or where the processing of this information is carried out for reasons of public interest in the area of public health. If the personal information we hold about you is inaccurate, you may request to have your personal information updated and corrected. To do so at any time, please contact us by email at
Changes to this policy
Any changes made to this Policy from time to time will be published on the site.
Any material or other change to the data processing operations described in this policy which is relevant to or impacts on you or your personal data will be notified to you in advance by email. In this way, you will have an opportunity to consider the nature and impact of the change and exercise your rights under the GDPR in relation to that change (e.g., to withdraw consent or to object to the processing) as you see fit.
Questions or Complaints
Forth Head Office
Risehow Hydraulic Centre
or by email at firstname.lastname@example.org
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